FAQ

Are JELLOCO bags waterproof?

The translucent shell is water-resistant and wipes clean easily — ideal for the beach, the pool or a rainy commute. We recommend drying the inner pouch separately if it gets wet.

Does the bag come with the inner pouch?

Yes. Every JELLOCO bag includes an opaque inner pouch, so you get the see-through look while keeping your essentials private.

How do I clean my jelly bag?

Wipe the shell with a soft, damp cloth and mild soap. Avoid harsh chemicals and prolonged direct sunlight to keep the colour vivid.

Where do you ship?

We ship across Europe and worldwide. Delivery times and costs are shown at checkout and on our Shipping page.

What's your returns policy?

14-day returns on unused items in original condition. See our Returns & Refunds page for the full process.